Terms and Conditions
Description of our Service
The Science Map Social Media Manager (SMM) is a social media publishing and management tool offered to scientific institutions (SI), like universities, academies, research institutions or individual research groups. Social media platforms such as Facebook and Twitter are integrated within the website and SMM connects to the SIs organizational accounts to publish and manage posts. The Science Map Social Media Manager connects to and synchronizes with the content of the SI (like publications, news, events, and others) to simplify social media posting based on those contents. It allows the definition of workflows to involve members of the SI in the creation of social media posts orchestrated by the SIs science communication officer.
Limitations and Responsibilities
The SMM service provided by Synoptic-Systems is bound to the contracting party. The rules if, to what extent, how many times, and to which organizations or sub-organizations the contracting party is allowed to relay those services are defined with the contracting party. If there is no such explicit and written definition made between Synoptic-Systems and the contracting party, the organization is not allowed to relay our services to any other organization or sub-organization.
Social media posts generated and published by the SI via SMM have to apply by the rules of social media etiquette. Such rules exclude especially, but not exclusively, all content that includes one or more of the following: harmful language, defamatory, racist, sexist, pornographic, discriminatory, national-socialist content, glorifying violence, or content with an equivalent or similar tendency. You are not allowed to distribute any false or inaccurate content, use our service for fraud or injure anyone’s intellectual property rights. You are not allowed to hack, inject, crack or otherwise damage our computer systems or networks. It is not allowed to use the service for extensive posting and posting under wrong or concealed identity.
You agree to use SMM for legal purposes only. By using our services you agree not to violate our terms, the terms of any third party social platform that SMM is connected to nor to any local, national or international laws.
Any violation or failure to comply with these terms may result in a temporary or complete banning and the termination of the service. Content that does not comply with these rules, can be removed by Synoptic-Systems without any prior warning. You agree that, in our sole discretion, we may decide whether you break those limitations or not.
Social Medias used by SMM
When you grant SMM appropriate rights, it connects to Facebook and/or Twitter (depending on your choice) via their official APIs (application programming interface) to interact with the social media profile of your organization. You are not allowed to connect SMM to other social media profiles other than the ones of your organization. Exceptions from this have to be explicitly defined between Synoptic-Systems and you, as described in section Limitations and Responsibilities, paragraph one.
When you connect SMM to one or more of your social media profiles on these platforms, SMM will store certain access tokens delivered by those APIs that allow SMM to interact with your social media profile. Those access tokens are used to publish posts on the corresponding Facebook page respectively Twitter account that you selected when granting SMM access to your social media profile.
Be aware that those social media networks may change their terms of service as well as their privacy statements. Synoptic-Systems will not notify you about those changes. Therefore we recommend that you to check those terms and privacy statements periodically.
Provided Content and Ownership of Data
The SMM is intended to be used by the SI as an assistance in producing and managing social media posts. Therefore SMM collects content that is provided by the SI to produce such social media posts. Such content can either be manually added by the SI via our user interface or is automatically collected by SMM sub services from sources that are declared and provided by SI to Synoptic-Systems.
All SMM content, layouts, graphics and code is owned by Synoptic-Systems. Content that has been either manually or automatically added to us, is in the sole responsibility of the entity that provided it. The SI retains the ownership and intellectual property rights to this content. Any such content that has been either manually or automatically provided to us is therefore owned by you. You hereby affirm that you hold the right to grant us a license to use any content that you provided us. Make sure that you have all necessary rights for any content that you provide us. In case of any disputes arising from our use of your content, you agree, that you indemnify us against all third parties.
Children’s Online Privacy Protection Act (COPPA)
We do not store, collect or process data from users under the age of 18. You are not allowed to use our website and services in case you are under 18 years old.
Liberty of Speech
We are allowed to delete, block or change any illegal or defamatory content created with our service, but we are not required to do so. We reserve all actions to defend such content according to the laws within the EU and the US.
Copyright, Trademarks and Intellectual Property Rights
All rights that have not explicitly been granted are reserved to us. “Science Map” and “Science Map Social Media Manager” are trademarks that are used by us. You are not allowed and you agree not to use these phrases without written permission from us.
You are not allowed and you agree not to copy or otherwise reproduce and disseminate any part of our website including our design elements, contents or look and feel without written permission from us.
Links to Third Party Websites
On our website you are able to use third party links. We try to secure our website but we are not able to check all links stored on the website. Additionally, we are not responsible for the content on third party websites. Please be careful when you use links to third party websites which are offered on our website, you do so at your own risk and sole responsibility.
DMCA ( Digital Millennium Copyright Act) Notice
In case you believe that your copyright has been infringed, please send us a corresponding message (Notice of Claimed Infringement) which has to include the following:
Your full name
In case that the name of the party whose copyright has been infringed is not your name, provide the full name
The name and a description of the content that has been infringed
The exact location of the infringing copy
A statement indicating that you have a good faith belief that the use of the copyrighted content described above is not authorized by the copyright owner or by a third party who is legally entitled to do so on behalf of the copyright owner, and is not otherwise permitted by law.
You have to state, under penalty of perjury, that the provided information is valid and that either you are the owner of the copyright or that the signer of this message is authorized to act on behalf of the copyright owner.
You have to sign such a message and send it to: firstname.lastname@example.org
Limitations on Liability
Synoptic-Systems, its owners, managers, employees, agents, suppliers or distributors will not be liable to you or any third party for any direct or indirect damages or losses resulting from:
i) any postings made by our services including, but not exclusively: harmful language, defamatory or false content
ii) lost data, financial losses, lost revenues, reputational damage as a result of your use of our services
iii) errors, bugs, omissions, mistakes in our services, or inaccurate content on our services
iv) personal injury, property damage as a result of your use of our service
v) any break down of our services or transmission failure to or from our services
vi) any virus, worms, trojans, or any other malware that might be transmitted to or through our services
Synoptic-Systems shall not be liable for any other reason, any other damages or losses. In case that this clause is prohibited by applicable law, Synoptic-Systems, our suppliers or distributors shall be limited to the minimum amount provided in the laws.
Whenever content is automatically added to SMM from sources that are provided by SI, it is in the sole responsibility of SI, to notify Synoptic-Systems about any changes regarding these sources that might influence the successful processing of content import, such as changes in data format or website structure, before the changes are effective. In such cases SI is requested to stop automatic import by our website. Synoptic-Systems will either adapt the import procedure or temporarily deactivate the import from this source in case major changes to the import procedure are required. If and what kind of associated costs exist that are caused by such changes, will be communicated to SI as soon as they are known. Synoptic-Systems will not be liable to any failure that is attributed to such changes.
Disclaimer of Warranties
Our services are provided “as is”, with no warranties whatsoever, whether expressed or implied. We expressly disclaim any warranty of fitness, validity or effectiveness for a particular purpose. You agree that you are freeing us from any liability that is relating to this Agreement or our service. In case that applicable law is limiting this release, you agree that we are only liable up to the minimum amount of damages, whenever such a minimum exists.
In any case of events that are not under our control, including but not limited to, acts of God, strikes, acts of war, invasions or terrorism, crimes, embargoes, communication disruption, accidents, failures of infrastructure or any other event beyond our control, you agree, that we are not responsible to you even if we would otherwise be.
We are liable only for our own gross negligence, willful misconduct or bad faith. You agree to indemnify us and hold us harmless against any and all liabilities, for all claims by you or by any third party that may result from or belong to this Agreement, for anything that has been done or omitted by us in the execution of this Agreement, including any damages caused by your use of our service, or caused by your breach of this Agreement except as results from our gross negligence, willful misconduct or bad faith.
Non-Waiver of Rights
All rights that are permitted to us by this Agreement or any applicable law are reserved by us. Our failure to enforce at any time any provision of this Agreement or applicable law, shall in no way be construed to be a waiver of this provision or affect in any way this Agreement and its validity. Any such failure might be enforced at any time in the future.
Modifying our Services and Notification of Changes
From time to time we provide updates that will interrupt the service. In such cases, we will provide corresponding information to you at least one week before on our website or by email to your registered account. We will try our best, to make such service interruption as short as possible. In unlikely but possible urgent cases, those updates might occur within a shorter time of notice.
Beside enhancement of the service we reserve the right to downgrade or even terminate the service either in part or completely, either temporarily or permanently. In the case of any substantive changes on our service we will provide a notice on our website as well as an email to your registered account. Regarding any such changes or termination of service, you agree that we shall not be liable to you or any third party.
In case that we terminate or substantially downgrade our service, we will provide a proportionally refund to the pre-payment you made to us.
When you decide to use our Science Map Social Media Manager we will request your payment information. If you are required to pay taxes using our services, you agree that it is in your responsibility to pay such taxes or fees and that you will do so.
If you decide to cancel our services, please notify us immediately. In this case our services will still be available to you until the end of the month. If you already paid for a longer period than that your remaining credit will be refunded.
Termination of Service
You may cancel our services at any time. If you decide to do so, please inform us immediately.
We may terminate our services for you, respectively your account, without any explanation, as described in paragraph Limitations and Responsibilities.
The rules, if, to what extent, how many times, and to which organizations or sub-organizations you are allowed to relay our services to are defined with the contracting party. If there is no such explicit written definition made between Synoptic-Systems and the contracting party, the contracting party is not allowed to relay our services to any other organization or sub-organization.
Synoptic-Systems may assign our rights and/or obligations written in this Agreement to any other party at our discretion.
In case any provision or part of this Agreement is found to be invalid, unlawful, unenforceable or in conflict with another provision or part of the Agreement, only that particular provision or part will be inoperative. The rest will remain as if the so found invalid part would not exist. In case that some provisions of the Agreement are considered to be in conflict, Synoptic-Systems has the sole right to select which one remains in force.
Proper Law Clause
This Agreement and the rights of the parties hereunder shall be governed by the laws in force in Austria. The acceptance is considered to have happened in Austria.
Dispute Resolution Agreement
You agree, that in case of any dispute between you and us, the proper forum to bring such dispute will be in a court nearest to Vienna, Austria.
You agree that for any dispute between you and us, the unsuccessful party has to reimburse the successful party’s reasonable costs, attorneys’ fees and disbursements that are related to the dispute.